Refund Policy for Online Rehabilitation Services

At Dr-Shabana.com, we are committed to providing high-quality and personalized online rehabilitation services. To maintain fairness and transparency, please review our refund policy below:

1. ⁠No Refund After Program Commencement
Once the rehabilitation program has started (i.e., after completing any day of the program or gaining access to exercise materials), no refunds will be issued under any circumstances. This applies to all programs, whether short-term or multi-week.

2. ⁠Refund Eligibility – Within the First 48 Hours
You may be eligible for a full refund only if you request it within the first 48 hours of your initial purchase and before completing any rehabilitation day or accessing program content.

3. ⁠Exceptions
Although we do not offer refunds once the program has begun, in rare and exceptional cases—such as a verified medical emergency—we may offer:
    •⁠  ⁠A credit for future use
    •⁠  ⁠A pause or reschedule of the program

These exceptions are considered on a case-by-case basis and are not guaranteed.
    
4. How to Request a Refund
To request a refund within the allowed 48-hour window, contact us at [insert email/contact info] and include:
    •⁠  ⁠Your full name
    •⁠  ⁠Date of purchase
    •⁠  ⁠Reason for the refund request

All requests are reviewed within 3–5 business days.